Boston Valley Animal Hospital

7333 Boston State Rd
Hamburg, NY 14075





Drop Off and Pick Up Times:

 → Between 8-10 AM and 3-5 PM Monday - Friday

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→ Does my dog need to be current on vaccines?

YES - You will need to provide proof that your dog is up to date with their DHPPV, Rabies and Bordetella (Kennel Cough) vaccines

→ Does my dog need to have had the Canine Influenza vaccine?

NO - While this is not a requirement for your dog to board with us, we do highly recommend having your dog vaccinated with the canine influenza vaccine. This is to provide optimal protection for them against contagious disease while being in close contact with other dogs. 

→ Do i have to be a registered client of Boston Valley Animal Hospital in order to use your boarding facilities?

NO - In this circumstance you would simply need to provide proof of current vaccination for your dog/s

What should i bring for my dog to have with them while they are boarding?

The only thing that we ask you provide is your dog's usual diet in order to avoid any stomach upset that could occur with a sudden change in diet. We will provide bedding and bowls etc If for some reason you are unable to provide your own dogs food there will be an additional $2/day diet charge.

Can i bring my dogs own bed and bowls instead?

YES - We are more than happy for you to bring items that are familiar to them if you prefer, as we want them to be as comfortable and relaxed as possible during their stay with us. Please be aware however that we cannot be held responsible for your dog causing damage to their bed (which can happen in minutes). If this should happen we will remove the bedding so as to avoid injury to them from ingestion of fabric pieces or stuffing and will provide them with blankets from our hospital in its place. 

→ What about dog toys and chews?

YES - We do allow personal toys and chews etc while your dog is boarding with us. Please try to avoid bringing highly valuable items though, as some dogs while in a boarding environment may chew up items they wouldn't ordinarily choose to. 

Will my dog get to play with other dogs that are being boarded?

NO - As much as we would like for our guests to play nicely together it wouldn't always be that way. For your pets safety we allow each dog to exercise individually unless they are housemates and are being boarded together. Dogs that are in an unfamiliar environment and with dogs that they do not know, have the potential to be reactive towards each other if introduced abruptly. Therefore for their safety we let them enjoy some personal chill out time!

How often will my dog get to exercise and go outside?

We try to give each boarder time outside to exercise and use the bathroom 4-5 times a day during the week and over the weekend they will be able to exercise 3 times throughout the day. The length of time they are outside for is dependent on both the weather and number of other boarders we have staying with us. This is so that they are not exposed to extremes of temperature and so as to provide all boarders time outside. 

My dog has a special need or medical condition, can he/she still be boarded?

In most cases we will be able to accommodate your specific pets needs and medical condition. If we are not already aware of their health condition through ongoing care, then please call us so that we can discuss their needs with you prior to you scheduling boarding with us. At the time of admission you will fill out paperwork regarding any medications that are being given and when. This enables us to continue with their normal health care regimen while they board with us. If your dog has any special needs such as fear of new people, reactivity to other dogs or destructive behavior (including chewing of their bedding) please let us know so that we can provide them with appropriate care.

→ Does a staff member provide overnight care of my dog at the hospital?

There are no overnight staff that stay on site at the hospital. The assistants at our hospital are responsible for providing care to your dog during their stay and they begin their shifts at 7 AM. Your dog will be let out for their last exercise time of the day prior to the hospital closing for the evening. Over the weekend there are kennel staff that are scheduled to provide care and exercise to your dog at various times of the day. In the case of an emergency one of our veterinarians will be contacted immediately.